門市自取
客戶可以選擇到門市取貨,無需支付運費。大件商品(如防潮箱、背景紙)需於深水埗門市取貨,其他訂單主要於旺角門市取貨,除非客戶有特別要求。我們會在貨品準備好後發送短訊通知,憑短訊即可取貨。
- 門市自取(旺角): 推薦自取點,於旺角取貨的訂單會優先處理,取貨流程更快速。但不適用於大型貨品如防潮箱和背景紙。
- 門市自取(深水埗): 適合大型貨品如防潮箱和背景紙,一般訂單於深水埗門市取貨處理時間可能會延遲一至兩個工作天。
順豐速遞
寄付運費:
- 順豐寄付: 此為內部估算費用,可能與實際費用有所差異。如果擔心估算過高,建議選擇到付方式。
到付運費:
- 順豐到付: 運費將由順豐速遞根據包裹重量和送達地點計算,您需在貨物送達時支付相應的運費。費用為首1公斤HK$30,之後每0.5公斤HK$6。
注意事項:
- 不適用商品: 防潮箱、背景紙及其他大型貨品(這類貨品將使用貨車運送)。
- 送貨時間: 有現貨商品通常於當天或翌日送出,正常情況下翌日送達。
貨車到付
適用於防潮箱、背景紙及其他大型貨品。您需在貨物送達時支付相應的運費。司機不會上門送貨,客人需在可停車的地點自行提貨。我們會提前預約送貨時間,如司機到達後未能聯絡上可能會產生額外收費。
送貨安排:
- 現貨商品最快翌日可送出,我們會與您聯絡以確認送貨時間。貨品需在可停車處取貨並支付車費,司機會於出發前聯絡確認收貨地點。
附加費用:
- 拆半網費$20(適用於背景紙),星期日及公眾假期附加費$20。停車場入場費及超時等候費需另行支付。若因未能聯絡而需折返,買方需支付額外運費。
上門服務:
- 每位司機的收費有所不同,我們無法代為議價。因此,如您需要上門服務,建議自行聯絡司機並談妥價格,再讓司機到我們的深水埗店取貨。我們可將貨物取出至馬路交付司機。根據以往經驗,上門服務通常需額外支付HKD 300至500元或以上,請自行斟酌。
In-store Pickup
Customers may choose in-store pickup with no shipping charge. Large items (e.g. dry cabinets, backdrop paper) must be collected from the Sham Shui Po store. Other orders will generally be handled at the Mong Kok store, unless otherwise requested. You will receive an SMS when your items are ready for collection.
- Mong Kok Pickup: Recommended pickup point. Orders for Mong Kok are prioritized for faster processing. Not suitable for large items such as dry cabinets and backdrop paper.
- Sham Shui Po Pickup: Suitable for large items such as dry cabinets and backdrop paper. Regular orders handled here may be delayed by 1–2 working days.
SF Express
Prepaid Shipping:
- SF Prepaid: This is an internal cost estimate and may differ from the actual shipping fee. If you are concerned about overpaying, we recommend selecting the "Cash on Delivery" option.
Cash on Delivery (COD):
- SF COD: Shipping will be calculated by SF Express based on parcel weight and destination. Fees: HK$30 for the first 1kg, then HK$6 per additional 0.5kg.
Important Notes:
- Not applicable for dry cabinets, backdrop paper, and other large items (these will be sent via van delivery).
- Delivery Time: In-stock items are usually shipped the same or next day, and typically arrive the following day.
Van Delivery (Cash on Delivery)
Used for large items such as dry cabinets, backdrop paper, and others. Shipping fees are paid directly to the driver upon delivery. Drivers will not deliver to your door—you must pick up at a parking-accessible location. We will arrange delivery time in advance. If the driver is unable to contact you upon arrival, additional charges may apply.
Delivery Arrangement:
- In-stock items can be dispatched as soon as the next day. We will contact you to confirm the delivery schedule. Please meet the driver at the agreed location and pay the shipping fee in cash.
Additional Charges:
- $20 cutting fee for backdrop paper, $20 surcharge for Sunday or public holiday delivery. Parking fees and waiting time are charged separately. If redelivery is needed due to failed contact, the buyer will bear the extra cost.
Door Delivery (Optional):
- Driver charges vary. We cannot negotiate pricing on your behalf. If door delivery is required, we recommend you contact a driver directly and agree on a price before asking them to pick up from our Sham Shui Po store. We can assist with bringing the goods to roadside. Based on past experience, door delivery typically costs HKD 300–500 or more.